TrackTAMEDASH

Milestone Management

Customizable Milestones handling by a robotic workforce

One of the key aspects of the logistics process is real-time updates of shipment milestones during active trips. Fero has provided users with the power of defining milestones based on the nature of their shipments increasing the flexibility of order management. The system uses advanced AI techniques like natural language processing and keyword analysis for providing accurate responses

Fero

TRIP000192Enroute

Jebel Ali T2 → KEZAD · 1 × 40ft · TRK-12 · 28 May

Milestones

3/9

Last report

07:05

Notifications sent

3

Stakeholders

5

Trip timelineImport · container delivery template
Enroute06:12
Reached pickup06:48
Loading started07:05
Loading completed
In transit
Reached drop
Offloading started
Offloading completed
Completed
MilestoneReported viaTimestampNotified
Loading started WhatsAppEN28 May · 07:05Ops desk
Reached pickup Geofence28 May · 06:48Shipper
Enroute GPS28 May · 06:12Ops desk

Key features

What Milestone Management gives your team.

  • Reefer delivery · template7 milestones
    • 1 Enroute
    • 2 Reached pickup
    • 3 Loading completed
    • 4 In transit
    • 5 Temperature checkNew
    • 6 Reached drop
    • 7 Completed
    • Add milestone

    Customizable milestone

    Define the milestones each kind of shipment needs, in the order it moves, and change them as your operation changes.

    • ENReached the warehouse
    • HIGodown pahunch gaya
    • ARوصلت إلى المستودع

    Reached drop

    Language agnostic (Define milestone in any language)

    Updates in any language are read with language processing and keyword analysis, then matched to the right milestone.

  • Loading completed07:41

    To consignee · 07:41

    TRIP000192 has left Jebel Ali T2.

    Automated notification on milestone trigger

    When a milestone is reached, the people who need to know are told, without anyone making a call.

    • Reached pickupShipper · Email
    • Loading completedConsignee · WhatsApp
    • Reached dropWarehouse · SMS
    • CompletedBilling · Portal

    User-defined rules for notification

    Choose which milestones notify whom, and through which channel, for each kind of shipment.

    • Reached drop28 May · 09:02:14
    • Offloading started28 May · 09:15:40
    • Offloading completed28 May · 09:58:03

    Real-time timestamps updated on milestone reports

    Every milestone report is stamped with the time it arrives, so the trip timeline stays current.

  • WhatsApp

    Text

    Voice

    Call

    SMS

    Text

    Email

    Report

    Portal

    Live

    API

    Event

    Multichannel and multi-mode communication

    Milestones are captured and shared over the channels your drivers, customers and teams already use.

Key benefits

Why teams switch it on.

  • Reduced human dependency on coordination

    Drivers report, Fero records the milestone and informs everyone, so fewer follow-up calls are needed.

  • Automation of redundant process workflow

    Status updates, timestamps and notifications happen on their own for every trip.

  • Absolute transparency to all stakeholders on shipment status

    Shippers, consignees and your own team see the same timeline as it updates.

Also in track

Milestones update themselves, exceptions escalate while there is still time to act, and the paperwork is captured as it happens.

Bring us one lane. We will show you the difference on your own numbers.

A week of your orders, rates or invoices, run through Fero with your contracts and your carriers.