Continuous customer engagement is necessary for loyal, longstanding relationships. TiA is your Digital Customer Service representative who manages and maintains a good influence on your customers by providing an engaging experience and using continuous learning capabilities.
TiA acts as a Customer Service Coordinator and automates all micro-tasks required to achieve a higher customer retention rate through Natural language processing, recommender system, and User behavior analysis. It provides customers with quick, on-demand, and clear information, assisting them with their queries, and as a result, leads to better customer satisfaction.
