Customer Management

Extract, feed and manage data via CRMs through bots

Customer Satisfaction is the key to a successful business. Fero’s customer management module provides a platform for the customers to automate the logistics requirements of the customers to move the consignments at the best prices in the market considering the appropriate parameters required in any logistics domain. Fero empowers the customers to create a logistics ecosystem with centralized data and effective working space to streamline the operations and bring more transparency to the process.


Key Features

  • Competitive market rates
  • Order management
  • Track and Trace
  • Single window control
  • Communication over text and voice

Key Benefits

  • Higher customer satisfaction
  • Transparency in operations
  • Reduction in operational costs
  • Smoothless communication with stakeholders

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